Name: B&b Hotel Settimo Torinese
Rating: 4

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Near the Beach

B&B Hotel Settimo Torinese - Italy - SETTIMO TORINESE - Restaurant - 1

B&B Hotel Settimo Torinese - Italy - SETTIMO TORINESE - Terrace - 6

B&B Hotel Settimo Torinese - Italy - SETTIMO TORINESE - Conferences - 8

B&B Hotel Settimo Torinese - Italy - SETTIMO TORINESE - Lobby - 3

B&B Hotel Settimo Torinese - Italy - SETTIMO TORINESE - Sports and Entertainment - 2

B&B Hotel Settimo Torinese - Italy - SETTIMO TORINESE - Conferences - 4

B&B Hotel Settimo Torinese - Italy - SETTIMO TORINESE - Bar - 9

B&B Hotel Settimo Torinese - Italy - SETTIMO TORINESE - Bar - 5

B&B Hotel Settimo Torinese - Italy - SETTIMO TORINESE - Restaurant - 10

B&B Hotel Settimo Torinese - Italy - SETTIMO TORINESE - Restaurant - 7

B&b Hotel Settimo Torinese

My 16 year old son unfortunately left his passport on the front counter as he checked out. Some 11 days later he realised that it was missing! This was on his way to Munich Airport with his team to get his flight home. Panic!! I called the hotel, and they confirmed his memory. I asked if they could possibly send this passport via DHL (or Fedex) to his airport hotel in Munich and I would pay them now whatever it took. They could not do this I was told, it was against their policy. I booked DHL to pick the passport up, they said they could, and went to pick it up and demanding the hotel pay first, this despite our booking stating that the fee would be paid by our son. DHL now refused. It's now Friday afternoon, Fedex could not pick up before the weekend, so my son was stuck in a Munich Airport Hotel for the weekend until we could make alternative arrangements the following week. I called Record Hotel at least 6 times and pleaded with them to help a 16 year old stuck in a Hotel by themselves, I repeatedly asked to speak with the General Manager, who over 3 days of my calling was never available. After 6 days/nights my son received his Passport via Fedex, arranged by ourselves, My only compliment to Record Hotel is that Fabio, the front office Manager was very helpful, but he was bound by his employer's rules not to help. Why they could not have called our son's Team Manager some 11 days earlier to state that there is a 16-year-olds Passport left behind, would be a stress free solution.

Do Not leave your Passport at a Hotel!

We were on a business trip whilst staying.
Good things - Clean, helpful staff, good selection on breakfast buffet, Turin town only 15 min taxi drive

Not so great - rooms a bit tired looking (cracks in walls etc), near busy dual carriageway and despite other reviews saying you couldn't hear it, you definitely can, nothing really in walking distance

It served a purpose but wouldn't stay here if on holiday. 

Adequate if purely on business 

A nice hotel,have stayed there many times in the past .due to having family members in Settimo Torinese.Had a bad experience this time with incompetent staff in the breakfast room.Definitely won’t be going again.

Last time

As cleanliness is a key issue at the moment (pandemic!) I must start with this - I have NEVER seen a hotel so keen on cleaning EVERYTHING so much, it’s like you leave a glass, 3 seconds later it is gone to be cleaned. The rooms absolutely sparkle as does the rest of the hotel - very impressed. 
The hotel staff and the restaurant staff are absolutely one of a kind (hotel wise) as they are so kind, polite, considerate (being that I don’t speak a word of Italian) and just downright superb human beings. The restaurant staff in particular (including the bar staff) were very attentive and just genuinely happy, smiley people - it was a pleasant, refreshing change. 
The food was to a very high standard, good quality, fresh produce was definitely used. And the chef(s) definitely knew how to prepare it! I did not go hungry on my visit, as I absolutely HAD to finish everything on my plate. 
All in all a very pleasant stay. 
The only criticism was that the ‘high speed Wi-Fi’ coverage was extremely poor - to get Wi-Fi in the room I had to press my device to the room door, and next to no coverage was found in the bar and restaurant. In the end I had no alternative but to use my very expensive roaming data. In the age when high speed Wi-Fi with good coverage is the norm, I found this to be very strange. But this is genuinely my only criticism, mainly because it was a slight inconvenience for the bonuses side of my stay.

B&b Hotel Settimo Torinese

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