Name: Torrenueva Park
Rating: 3.5

- onthebeach.ie

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Torrenueva Park

No service whatsoever.  They even make you walk a distance to remove your own trash. If you don't they will charge you for that  We were there 2 weeks and they only cleaned the apartment once in those 2 weeks.  Lots of hill climbing and stairs and no porter to help with luggage.  We in fact injured ourselves at over the age of 60 having to cart a heavy suitcase down a steep flight of stairs.  No sun loungers at the pool and they have a major problem with ants.  A bad experience all told

Bad experience

When we arrived, the kitchen floor was full of ants. I went to the reception to request a second floor room because I didn’t want them to spray any chemicals in the room since my son has been having respiratory problems. They flat out refused to accommodate that request. Front desk said they can either fumigate or we can change hotels!  They claim they dominate rooms available, but I watched three different parties checking out. Long story short, they never changed our room, I didn’t want them to spray. So the whole stay, we had ants everywhere: from kitchen to bedrooms, bathroom, dining table and even onto our beds it is a terrible situation. The other thing is the bathroom light has a very loud fan, you can’t choose not to turn on the fan, and when you flush, it’s so loud the whole apartment shakes. I can’t go to the bathroom in the middle of the night without waking up every member of the family. Never go to this facility. 

Ants ants ants

A very disappointing experience. The resort reception is up a very steep hill and our garden apartment even further,  Once inside the resort  gate it was up another poorly maintained road to the so called "garden apartment" . There was some grass outside the back patio  with a view of another complex and pool through a wire mesh fence and poorly maintained wall. 
The lounge and bedrooms were ok and also the recently refurbed bathroom was very nice. 
The kitchen was very dated in appearance and in need of a facelift although it was clean.
Microwave and separate mini oven worked ok but the electric toaster which only cooked one side of the bread was not suitable for our requirement,
The reception staff were very helpful , but we would not wish to return. 



Very disappointing RCI  exchange.

We thoroughly enjoyed our recent stay with the family. The resort is clean, well kept with great views. Pool area was fabulous for the kids, whilst they are no parasols there is plenty of shade under the trees. Short walk to local amenities plus the beach and ample parking if you hire a car. The apartments themselves had everything that we needed for a young child plus baby including a counter top oven. The beds were comfy. We were pleasantly surprised with a cleaner a few times during our stay. The resort staff couldn’t do more for you, very attentive and friendly. 

Torrenueva Park

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